Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use a web application. They help remember certain information about your visit or session, such as your preferences, sign-in state, browser details, and how you interact with the site or platform.

Cookies can help make a website or platform work properly, improve user experience, measure performance, and support marketing or communication features.

2. How Leadora Uses Cookies

Leadora may use cookies and similar technologies to support our website, the Leadora OS platform, AI agents, chat tools, analytics, integrations, and marketing activities.

We may use cookies to:

• Keep the website and Leadora OS secure and functioning properly
• Keep you signed in to your Leadora OS account and remember your preferences
• Remember your preferences and improve your browsing experience
• Understand how visitors use our website
• Measure website traffic, page performance, and visitor behavior
• Support chat widgets, booking tools, forms, and AI agent interactions
• Improve our services, offers, content, and customer journey
• Support advertising, retargeting, and campaign performance on our public website, when applicable

3. Types of Cookies We May Use

The cookies used on Leadora may vary depending on the tools, integrations, and services active on our website, and are more limited inside the Leadora OS platform itself (see Section 4 below).

4. Cookies Inside Leadora OS

Inside the Leadora OS platform itself, we use only essential and preference cookies — to keep you signed in and remember your settings. We do not use advertising or tracking cookies within Leadora OS. Marketing and retargeting cookies described in this policy apply to our public website, not to the logged-in Leadora OS application.

5. Third-Party Cookies

Leadora may use third-party tools and integrations that place cookies or similar tracking technologies on your device.

These may include tools for:

• Website analytics and performance measurement
• AI chat agents and customer support widgets
• CRM and lead management systems
• Appointment booking and scheduling
• Email marketing and automation
• Advertising platforms and retargeting campaigns
• Embedded videos, forms, or social media features

Third-party providers may process information according to their own privacy policies and cookie practices. Leadora does not control every cookie placed by third-party services.

6. AI Agents, Chat Tools, and Cookies

Leadora may use AI-powered agents, chat widgets, and automated communication tools to answer questions, qualify inquiries, book appointments, and support visitors and Leadora OS users.

These tools may use cookies or similar technologies to remember a chat session, continue a conversation, improve response quality, or connect the inquiry with a CRM or support system.

Please avoid sharing highly sensitive personal information through chat unless it is necessary for the service being requested.

7. Advertising and Retargeting

Leadora may use marketing cookies or tracking pixels on our public website to understand how visitors interact with our website and campaigns.

These technologies may help us measure conversions, improve advertising performance, and show relevant messages to people who have previously visited our website.

Advertising cookies are typically optional and may be managed through cookie consent tools, browser settings, or advertising platform preferences.

8. How You Can Manage Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a warning before cookies are stored.

You can usually manage cookies through:

• Your browser privacy settings
• Your device settings
• Cookie consent banners or preference centers, when available
• Advertising platform opt-out tools, when applicable

Please note that disabling certain cookies may affect website functionality, chat tools, forms, booking features, your ability to stay signed in to Leadora OS, or the overall user experience.

9. Cookie Consent

Where required by law, Leadora may ask for your consent before using non-essential cookies, such as analytics, marketing, or advertising cookies.

You may be able to accept, reject, or customize your cookie preferences through a cookie banner or settings panel on our website.

Essential cookies may still be used because they are necessary for the website and Leadora OS to operate securely and properly.

10. Similar Technologies

In addition to cookies, Leadora or our service providers may use similar technologies such as pixels, tags, scripts, local storage, session storage, and analytics identifiers.

These technologies may help us measure website activity, support integrations, improve visitor experience, and understand the performance of our services.

11. Updates to This Cookie Policy

Leadora may update this Cookie Policy from time to time to reflect changes in our website, Leadora OS, tools, integrations, legal requirements, or business practices.

When updates are made, the revised version will be posted on this page with a new "Last Updated" date.